Associate Professor Lonnie Schaible is quoted in the 9News story “A quota behind Denver parking citations?” that aired on Feb. 27, 2017. “But really it’s another word for a quota,” Dr. Lonnie Schaible said, who teaches criminal justice at CU Denver’s school of Public Affairs. Schaible said quotas can put pressure on ticket agents to write low-impact tickets and that such a measure is more about revenue and “quantity over quality.” “They’re [ticket agents] not doing their highest quality of work when they’re trying to meet a number. It pushes them to make decisions that aren’t necessarily the most productive,” Schaible said.
Categories: In the News